Terms of Service
Welcome to GuideGlobale, the online platform provided by MIDL GROUP LLP (“Company”). These Terms of Service outline the rules and guidelines governing your use of the GuideGlobale website (“Website”). By accessing or using the Website, you agree to adhere to these Terms, which are designed to ensure a secure, respectful, and beneficial experience for all users. Please read these Terms carefully and make sure you understand them before using the Website. Your use of the Website indicates your acceptance of these Terms and your commitment to complying with them. If you do not agree with these Terms, please refrain from using the Website. These Terms include important information about your rights, responsibilities, and the terms governing your interactions with the Website.
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your use of the GuideGlobale website (“Website”), owned and operated by MIDL GROUP LLP (“Company”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
2. Changes to Terms
The Company reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the Website after such changes indicates your acceptance of the modified Terms.
3. Intellectual Property
All content, text, graphics, logos, images, videos, software, and other materials on the Website are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without the Company’s prior written consent.
4. Acceptable Use
4.1 You must not: (a) use the website in any way that may damage its performance, availability, or accessibility; (b) engage in unlawful, fraudulent, or harmful activities through the website; (c) distribute malicious software or harmful content; (d) engage in automated data collection without consent; (e) access the website with automated means, except for search engine indexing; (f) violate the robots.txt file directives; (g) use data collected from the website for direct marketing.
4.2 You must provide accurate and truthful information when using the website.
5. User Accounts
If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
6. Registration and Accounts
6.1 To create an account on our website, you must uphold the conditions set forth in this document.
6.2 You may register by completing the account registration form and verifying your email.
6.3 You are responsible for your account’s security and must not allow unauthorized access.
6.4 Notify us immediately of any unauthorized account use.
6.5 Obtain explicit permission before using another person’s account.
7. User Reviews
7.1 We publish user reviews on our website.
7.2 Your reviews must be honest, reasonable, and bona fide assessments of businesses and their offerings.
7.3 Only review products and services you’ve used directly.
7.4 You may not review if you have a financial interest in the subject matter.
7.5 For clarity, reviews are considered “your content.”
7.6 We may publish reviews related to you; you waive our liability for such reviews.
8. Directory
8.1 We welcome submissions to the directory published on our website.
8.2 For the avoidance of doubt, your directory submissions constitute “your content”, and must comply with the acceptable use rules.
8.3 You must keep your directory submissions up to date using our website interface.
9. Free directory listings
13.1 You can add your business for free to our website by using the Free plan.
13.2 Your listing can be on our website forever, however, the listing subscription needs to be renewed for free.
10. Paid directory listings
10.1 You may submit a paid listing to our directory by using our Add Business form.
10.2 You will have the opportunity to identify and correct input errors prior to making your order.
10.3 Paid submissions include the benefits specified depending on the package you purchase, access to the tools and resources available within the chosen package.
10.4 Paid listings will remain published on our website as per your package choice, subject to termination or deletion in accordance with these terms and conditions.
10.5 We may delete a paid directory listing at any time, providing that if we delete a paid listing in accordance with this before the end of the period in respect of which listing fees have been paid, we can refund to you a pro-rated portion of those listing fees reflecting the unexpired listing period, such amount to be calculated by us using any reasonable methodology.
10.6 You may cancel or suspend your listing on our website by making use of your listings dashboard page. You will not be entitled to any refund if you cancel or suspend your listing.
11. Prohibited Directory Submissions
11.1 We reserve the right to reject or delete directory submissions violating these terms.
11.2 Rejected or deleted submissions won’t be refunded.
12. Your Content: License
12.1 In these terms and conditions, “your content” means [all works and materials (including without limitation text, graphics, images, audio material, video material, audiovisual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website].
12.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media or to reproduce, store and publish your content on and in relation to this website and any successor website and to reproduce, store and, with your specific consent, publish your content on and in relation to this website.
12.3 You grant to us the right to sublicense the rights licensed under Section 12.2.
12.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 12.2.
12.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
12.6 You may edit your content to the extent permitted using the editing functionality made available on our website.
13. Your Content: Rules
13.1 Your content must comply with these terms.
13.2 Your content must not be illegal, infringing, or harmful.
13.3 Your content must not breach various standards or laws.
13.4 Your content must be appropriate and in line with internet etiquette.
13.5 Your content must not link to prohibited material.
13.6 Do not submit content subject to legal action.
14. Report Abuse
14.1 If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.
14.2 You can let us know about any such material or activity by email or using our abuse reporting functionality.
15. Third-Party Websites
15.1 We show hyperlinks to third-party websites; these are not recommendations.
15.2 We are not responsible for third-party websites’ content or damages arising from their use.
16. Payments and Subscription Management
16.1 Subscription packages will be automatically charged upon their expiration, as detailed both in the user dashboard and during the purchase process.
16.2 Users have the option to switch their subscription plans directly from the user dashboard or by visiting https://guideglobale.com/my-account/subscriptions/. By clicking on the specific subscription, users will find an “upgrade” or “downgrade” button to make immediate adjustments to their subscription plan.
16.3 Refunds for payments can be provided on a prorated basis for up to 30 days after the original payment. Users requesting refunds within this timeframe must contact our customer support for assistance.
Please ensure that these details align with your internal processes for payments and subscription management, and consider reviewing them with legal counsel to ensure accuracy and compliance with relevant regulations.
17. User login details
17.1 If you register for an account with our website, we will provide you with OR you will be asked to choose a user ID and password.
17.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 19; you must not use your account or user ID for or in connection with the impersonation of any person.
17.3 You must keep your password confidential.
17.4 You must notify us in writing immediately if you become aware of any disclosure of your password.
17.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
18. Suspension of account and/or listing
18.1 We may:
(a) suspend your account;
(b) cancel your account; and/or
(c) edit your account details,
at any time in our sole discretion without notice or explanation, providing that if we cancel any services you have paid for and you have not breached these terms and conditions, we will refund to you a pro rata amount of your payment, such amount to be calculated by us using any reasonable methodology.
19. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which can be found at this link. By using the Website, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.